At 789jili, the privacy of every Filipino member matters. This page explains exactly what personal information we collect, why we collect it, how it is used, and the steps we take to keep it secure. Please read through this policy so you know your rights and how your data is handled on our platform.
When you register an account on 789jili, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and contact number. This information is required to create and verify your account, ensure you meet the minimum age requirement for online entertainment in the Philippines, and keep your account secure. We may also ask for a government-issued identification document when processing identity verification, particularly in connection with withdrawal requests or account security reviews. The details you provide must be accurate and up to date — submitting false information is a violation of our Terms and Conditions and may result in account suspension. If any of your personal details change after registration, you are responsible for updating them through your account dashboard. We do not collect more information than is reasonably necessary for the purposes described in this policy.
As you use the 789jili platform, we automatically collect certain technical and behavioural data to help us understand how members interact with our services. This includes your device type, operating system, browser version, IP address, session duration, pages visited, and the features you engage with most frequently. We use this data to improve platform performance, optimise the mobile experience for Filipino users, and identify and resolve technical issues as quickly as possible. Activity data also helps us detect unusual patterns that may indicate unauthorised access or fraudulent behaviour, allowing us to protect your account and the integrity of the platform. This type of data is collected through standard web technologies such as cookies and server logs, and is not used to build personal profiles for sale to third parties. You can manage certain cookie preferences through your browser settings, though disabling some cookies may affect the functionality of the platform.
All deposit and withdrawal activity on your 789jili account is recorded for the purposes of transaction processing, account balance management, and regulatory compliance. We collect details such as the payment method used, transaction amounts in Philippine pesos, timestamps, and transaction reference numbers. This information is necessary to process your requests accurately, investigate any discrepancies, and maintain a complete and auditable record of financial activity on the platform. Payment data is handled with a high level of care and is only accessible to authorised personnel and systems involved in processing your transactions. We do not store full card numbers or sensitive payment credentials on our servers — such details are handled directly by our payment processing partners under their own security standards. If you have a question about a specific transaction, you can raise it through the support resources available in your account dashboard.
The personal information collected by 789jili is used exclusively for the purposes of operating and improving the platform for Filipino members. Specifically, we use your data to manage your account, process transactions, verify your identity, respond to support requests, and send you important service-related communications such as account notifications and security alerts. We may also use aggregated, anonymised data to analyse platform trends and make informed decisions about new features or improvements to the mobile experience. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any communications we send you will be relevant to your account or the services you have opted into — we do not send unsolicited marketing messages without your consent. If you wish to update your communication preferences, you can do so through your account settings at any time.
789jili does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. In certain circumstances, we may be required to disclose personal information in response to a lawful request from a government authority or regulatory body, and we will comply with such obligations as required by law. We will not disclose your data beyond what is strictly necessary in any such situation. If a significant change to our data-sharing practices is ever planned, we will notify affected members in advance through their registered account.
As a member of the 789jili platform, you have the right to access the personal data we hold about you and to request a correction if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal or regulatory obligations that require us to retain certain records. If you believe your data has been processed in a manner that is inconsistent with this Privacy Policy, you have the right to raise a concern with us directly through your account dashboard. We are committed to responding to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine law. Where a request cannot be fulfilled — for example, because the data is required for ongoing regulatory compliance — we will explain the reason clearly. Your trust is important to us, and we take every data rights request seriously.
If you have any concerns about your personal information or how 789jili manages your data, the FAQ page covers the most common questions in plain Philippine English. You can also log in to your account to access support resources directly, or register for free if you have not yet joined the platform.